Shipping & Returns

We use the weight of your shopping basket to calculate shipping costs.

We aim to dispatch your order the next working day.

All of our delivery times are estimates and are not guaranteed. Weekends and national holidays are not included in our estimates.

UNITED KINGDOM  🇬🇧 

🎉  FREE UK DELIVERY 🎉

When you spend £30 and over

Up to 3-6 working days

 Standard - Up to 3-5 working days

Up to 4.8kg (Approx.4 Bottles) £3.50

4.81kg+ (Approx.5+ Bottles) £6.50

 1-2 working days

Up to 4.8kg (Approx.4 Bottles) £7.50

4.81kg + (Approx.5+ Bottles) £9.50

 

Any import duties incurred are your responsibility.

IRELAND 🇮🇪

2-4 working days

Up to 10kg (Approx.8 Bottles) £13.00

10.1kg-25kg (Approx.9+ Bottles) £16.00

 

FRANCE + GERMANY + NETHERLANDS 🇫🇷 🇩🇪🇳🇱

3-5 working days

Up to 4.8kg (Approx.4 Bottles) £13.00

4.81kg-20kg (Approx.9+ Bottles) £15.00

 

NORWAY 🇳🇱

2-4 working days

Up to 4.8kg (Approx.4 Bottles) £12.50

4.81 to 12kg (Approx.5+ Bottles) £14.00

12.1kg-25kg (Approx.11+ Bottles) £16.50

 

Return & Refund Policy 

Thanks for shopping with Wilton London!

If you are not entirely satisfied with your purchase, please get in touch.

Hello@wiltonlondon.co.uk

Returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 Please get in touch before returning an item.

Hello@wiltonlondon.co.uk

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies. Credit will not include the delivery you paid.

Contact

Hello@wiltonlondon.co.uk

20 Elwin Street, London, E2 7BU, UK

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