Did you know most refill pouches aren't recyclable? The use less plastic but they are way less recyclable than a bottle. Our Bulk Box refills are different, they're 100% easily recyclable. Separate the cardboard box and the bag. Put the box in your curb side recycling, or cut up and add to your compost heap. Make sure the bag is completely empty and take it to supermarket to recycle with carrier bags. Some councils collect the bags too (same material as carrier bags) but you'll need to check.

Simply put, it means we have calculated, reduced and offset the greenhouse gas emissions our business creates. This means we offset the carbon emissions we create and make plans to reduce those emissions further.

We measure based on Cradle to Gate, this is from production and distribution of our products and materials, right through to arriving in our customers homes. We even include emissions related to the end of the products life, i.e. recycling. We also look at our office impact, right down to our team's commutes.

Here is the technical part - our assessment process references the Greenhouse Gas Protocol, PAS 2060 Carbon Neutrality and ISO14064 in order to classify emission sources, quantify emissions and report on emissions.

We'll be straight with you. Offsetting isn't the answer but its a good place to start. We work with Tree Points to invest in projects that offset the same amount of carbon as we put in, making our emissions neutral

Absolutely.

Before we press go on an laundry product, we rigorously test the sticking power of it's scent on a variety of fabrics over a 1 week in our lab. Only scents that are still clearly present at the 1 week sniff test get the green light to launch.

You'll find detailed guidelines on the back of our bottles & bulk box refills.

To get the best from Wilton fabric conditioners we recommend 25ml, one capful, for an average load of washing (about 4.5KG) and 35ml (a cap and a bit) for an extra large load. For an extra boost in fragrance, you could add another 10ml.

You can also use our fabric conditioners when hand washing - use 10ml per every 5L of water.