I was sent Cedarwood instead of Santal at first due to an error,which I wasn’t happy about. Reached out and Bob made sure it was swiftly rectified and sent my initial Santal order quickly,and even let me keep the wrong order free of charge,now that was great customer service from the company,shoutout to Bob!
As for the product,I can’t stop taking a sniff everytime I walk past the sheets drying I just washed with it,whole house smell of this amazing Santal scent! Sheets are very clean and smell amazing! Couldn’t ask for more! Thank you